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How Our Legal Terms Apply to Your Account

Our terms set out what you can expect from 988winn and what we expect from you — covering account eligibility, data handling, and the jurisdiction conditions that apply when you access the platform via JazzCash, Easypaisa or Raast from a supported region of Pakistan.

Jurisdiction-dependent accessAccount eligibility conditionsPakistan-applicable policyData retention termsContact and dispute paths
988winn How Our Legal Terms Apply to Your Account
ACCOUNT AND DATA HANDLING

How We Handle Your Data and Account Security

Security and data integrity are built into how 988winn operates, not added on after the fact. From the moment you link your Easypaisa or JazzCash wallet, your payment credentials are handled under encrypted protocols — we do not store raw wallet PINs or Raast transfer codes on our servers. Here is what that looks like in practice across four areas.

Data Retention

Account and transaction records are kept for the period required by our policy. When that period ends, data is deleted or anonymised — you can request a copy of what we hold at any time.

Cookie Policy

We use session cookies to maintain your login state across devices and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you lose access to that number, contact support before attempting a login reset to avoid a verification block.

Correction and Access Rights

You have the right to request a correction to any inaccurate account data we hold. Submit the request via email or the support portal and we will confirm the change in writing.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If a term is unclear or you want to submit a formal request — whether that is a data access request, a correction request or a dispute about an account decision — use one of the contact paths below. We aim to acknowledge legal and policy queries within one working day, though complex requests may take longer to resolve fully.

Email Support Send your legal query or formal data request by email. Include your registered account name and a brief description of the issue so we can route it correctly.
Live Chat Live chat is the quickest path for account-level policy questions. Have your account details ready and our team will clarify which terms apply to your situation.
Formal Written Request For data deletion, correction or access requests, submit a written statement through our support portal. We process these requests in the order they are received.

Frequently Asked Legal and Policy Questions

These are the questions we receive most often about how our legal terms work — covering eligibility, data rights, account decisions and what to do if something is unclear.

Access to 988winn depends on local law and is available only where local law permits. We do not accept accounts from ineligible regions, and our terms reflect that condition clearly.

Submit a written data access request through our support portal or by email. Include your registered account name. We will confirm receipt and send your data within the timeframe our policy sets out.

Yes. Submit a deletion request in writing. We will process it in line with our retention policy — some records may be retained for a legally required period before full deletion can be completed.

Routine verification checks apply to all accounts regardless of payment method. If your JazzCash or Easypaisa withdrawal is under review, our support team will tell you exactly what documentation is needed.

We notify you through your registered contact when terms change. Continuing to use your account after that notification is treated as acceptance of the updated terms.

Raise a formal dispute through live chat or email. Describe the account decision you are challenging and our team will review it against the relevant policy clause and respond in writing.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.